1. After purchase, send the package to SHUN EXPRESS Lingshun express collection station.

2. After the seller sends the goods, fill in the name of the goods, logistics company, courier number, quantity of goods, total product price (the currency of the total product price needs to be selected) in the [I want to send].

3. After the goods are in the warehouse, You can enter the system to check

4. The photo of each item itself, the photo and weight of the item can be clearly seen on the system.

5. After the goods arrive, go to the [I want to ship] place, check the goods and submit

6. After submitting the order, you will select [1. Shipping method 2. Shipping address] and other relevant information

7. Log in to SHUN EXPRESS official website-log in to my account. There is a "recharge" in the account balance and click to recharge-select the account/amount/date to be transferred-upload the receipt

8. The whole process of cargo and transportation is E-oriented, and you can check online to get the latest progress no matter when and where

Waybill status
Pending: The goods are waiting for processing by SHUN EXPRESS employees.
Waiting for weighing: Goods are waiting for SHUN EXPRESS employees to weigh them.
Waiting for payment: The waybill is waiting for payment from SHUN EXPRESS customers.
Waiting for delivery: The goods are waiting for delivery by SHUN EXPRESS employees.
Posted: The goods have been sent to the destination and are waiting for receipt.
Invalid waybill: the product name is not filled in, there is no predicted package, virtual goods, prohibited goods, etc., they will be considered invalid orders.

*Note: When the actual delivery situation of the merchant does not match the product information submitted by the member, for example: the quantity is wrong, further confirmation with the member is required before entering the SHUN EXPRESS Lingshun Express warehouse. Provide the problem description to us through the customer service email (ph@shun-express.com
), and the customer service specialist will handle it for you and reply to you as soon as possible.

How to pay suppliers

1. Contact customer service to inform the amount that needs to be paid;
2. Pay us the corresponding amount of pesos and provide the supplier’s collection account (Alipay/WeChat/bank card account). There will be a 30RMB handling fee for each pending payment order.
3. Wait for the financial check information to arrive
4. Pay the supplier after confirmation of payment

Registration is divided into two steps: "submit information" and "activate username". The whole process only takes 1 minute.
1. Enter the registration page and first enter an email address you commonly use to activate your account.
2. Set a password.
3. Read the "Registration Agreement" carefully, and after agreeing to the terms, click the "Submit Registration" button.
4. Complete registration.

 

*Shipping rules!

The difference between ordinary goods and sensitive goods:

Counterfeit brands, liquids, beauty products, medicines, products with batteries, compact discs, DVDs, powders, sex toys, etc. are handled as sensitive goods.

*Air transport contraband:

Dangerous goods, weapons, livestock, currency, alcohol, dangerous goods, perishables and all IATA restricted items.

*Weight calculation method:

If the object weighs 1.2kg, we will charge 2kg for air freight.

According to the air freight calculation method, the freight is based on the actual weight or the "throw weight" weight, whichever is heavier.  It`s the so-called Volume Metric.

Example 1:

Actual weight of item: 1 kg

Actual volume of item: 25cm x 20cm x 30cm

Throw weight = (25 x 20 x 30)/6000

= 2.5kg

For example, if the actual weight of your goods is 1.5KG and the invoice is 1.5KG, but the volumetric weight is 4.6KG, the charge will be 5KG.

Please pay attention to this! To avoid unpleasant things happening!

Why is there a way to calculate volumetric weight?

First, let me give you an example.

Because air transportation uses aircraft, there is space in the aircraft`s warehouse.

If everyone sends some cotton wool, plastic products, etc., which takes up a lot of space on the aircraft, but the actual weighing weight is very light, the air freight and express companies have developed a volumetric weight calculation method based on the actual weight.

 

*Shipping rules!

The difference between ordinary goods and sensitive goods:

Counterfeit brands, liquids, beauty products, medicines, products with batteries, compact discs, DVDs, powders, sex toys, etc. are handled as sensitive goods.

*Air transport contraband:

Dangerous goods, weapons, livestock, currency, alcohol, dangerous goods, perishables and all IATA restricted items.

*Weight calculation method:

If the object weighs 1.2kg, we will charge 2kg for air freight.

According to the air freight calculation method, the freight is based on the actual weight or the "throw weight" weight, whichever is heavier.  It`s the so-called Volume Metric.

Example 1:

Actual weight of item: 1 kg

Actual volume of item: 25cm x 20cm x 30cm

Throw weight = (25 x 20 x 30)/6000

= 2.5kg

For example, if the actual weight of your goods is 1.5KG and the invoice is 1.5KG, but the volumetric weight is 4.6KG, the charge will be 5KG.

Please pay attention to this! To avoid unpleasant things happening!

Why is there a way to calculate volumetric weight?

First, let me give you an example.

Because air transportation uses aircraft, there is space in the aircraft`s warehouse.

If everyone sends some cotton wool, plastic products, etc., which takes up a lot of space on the aircraft, but the actual weighing weight is very light, the air freight and express companies have developed a volumetric weight calculation method based on the actual weight.

 

Transportation and warehousing of contraband

 

Weapons and ammunition

Firearms, bullets, artillery shells, mines, bombs, imitation guns, sights, firearms accessories

 

Controlled cutting tools

Long knives, short knives and all controlled types

 

flammable, perishable

Flammable, perishable or toxic, explosive, lethal, corrosive and radioactive dangerous goods

 

Drugs or drug-related paraphernalia

Opium, morphine, cocaine, heroin, marijuana, methamphetamine, ephedrine and related products, etc.

 

Hazardous chemicals

Corrosive items: sulfuric acid, hydrochloric acid, organic solvents, pesticides, radioactive elements, medical waste, blood, serum samples, etc.

 

Hydraulic irrigation

Oxygen bottles, aerosols, hair growth sprays, etc.

 

Easy-to-leak liquids

Poorly packaged drinks, yogurt, juice, vitamin drinks, edible oil, etc.

Click "Forgot Password" in "Member Login" and follow the prompts to retrieve your password. If you cannot retrieve your password according to the above method, please contact our customer service staff.

Return process

Lingshun return process:

 

1. Check the orders that need to apply for return, and fill in the domestic return address

 

2. The payment application can be returned

 

Note: Our company uniformly uses Debon Express to return items, and the charge standard for Debon returns is: first weight 15 yuan/KG + continued weight 5 yuan/KG